We offer FREE next working day Royal Mail UK Special delivery for ALL purchases.
Items are normally dispatched on the same day where in stock and the order is placed before 3.00pm.
If you are placing an order after 3.00pm and must have next day delivery, please contact us and we will try our utmost to help.
Occasionally we may need to create items from scratch, especially necklaces at custom lengths and requests for rings in custom sizes, and these can take a little longer, so if you require next day delivery please check first to make sure this is possible.
If you require Saturday delivery we only pass on the extra Royal Mail Saturday delivery charge of £4.95
If you would like to nominate a delivery day, please add this to the "Order Notes" box of the the checkout screen.
Please note, all our parcels require a signature. If they cannot be signed for at the delivery address at the time of delivery, they will not be delivered and instead returned to the Post Office for your security and later collection.
Please note, when paying via PayPal, the address used must be a confirmed shipping address. Using an unconfirmed delivery address may result in delays to your order.
We deliver to all countries in Europe. Depending on your location, delivery is normally 3-5 days to Western Europe and 5-7 days to Eastern Europe. For both of our safety and security, the maximum order value outside of the UK is £500.00. If you would like to place an order for a higher value please contact us first. We may also carry out additional security checks before dispatching your goods, which may occasionally result in us being unable to fulfil your order. In this instance we will try to contact you first, but if we have to cancel the order all monies paid will be refunded.
The cost of shipping into mainland Europe is usually between £9.95 and £14.95 depending on exact location and membership of the EU. If you proceed to the checkout and enter your address a quote for delivery will be generated. If you require a quicker method of delivery please contact us as we can ship next day via FedEx but we will quote for delivery first.
Please note, when paying via PayPal, the address used must be a confirmed shipping address. Using an unconfirmed delivery address will result in your order being cancelled for security reasons and all monies paid will be refunded.
We do not currently ship outside of Europe. If you have an enquiry for shipment outside of Europe please contact us first to see if we can help.
For any other information about our delivery policies, please contact us vie email to firstname.lastname@example.org or telephone +44(0)121 554 3211.