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Why Buy From Us?
At Pearl Gallery, we're one of the UK's leading pearl importers with a huge selection of stock. This enables us to give one of the best ranges of pearls you'll see all at fantastic prices. Prices on the high street can easily be 50% higher, although be wary of other online retailers offering deep discounts that are usually too good to be true! Vastly inflated RRP's are everywhere online in the jewellery trade, items with RRP's of several times the selling price are common but the true value is going to be much closer to the price paid. Also bear in mind when comparing price with the American web sellers, some do have .co.uk addresses but still ship from America – make sure you factor in duty and 20% V.A.T. on the final price, not to mention the loss of the right to return.
- 12 Month Warranty
12 Month Warranty
All our products are guaranteed for 12 months from date of purchase under proper usage. Restringing of items and the stringing on necklaces are guaranteed for 3 months.
- Certificate of Authenticity
Certificate of Authenticity
All of our products come with a signed Certificate of Authenticity. One of our expert gemmologists accredited by the Gemmological Association of Great Britain personally checks every item before it leaves.
- Retail Shop - we're a real, UK company
Retail Shop - we're a real, UK company
Yes, we're a real shop, with real people and a real showroom. We're not a faceless entity with a P.O. Box, or a foreign company. If you need any help, drop us an email or give us a call – we love to talk about pearls! If you're looking for something special, or if you are just local and fancy a browse, pop in to our showroom in the heart of Birmingham's historic Jewellery Quarter.
- 21 Days Return Policy
21 Days Return Policy
Yes, that's 3 weeks to make sure that you are completely satisfied with the goods. If there are any problems just let us know, if you'd like to change an item, alter a length on a necklace or anything else just drop us a line. Or if you've changed your mind then return the item for a full refund, all we ask is that you return the goods to us using an insured and tracked service at your cost.
- Free Delivery
Free UK Delivery on everything! How's that for good service? Orders over £100.00 are sent using Special Delivery Next Day, orders under £100 are sent 1st Class Recorded. All orders will need to be signed for. If you would like to upgrade a lower value order, or any order to Saturday delivery you can do, check our full delivery information for further details.
In-house Repair Service
In-house Repair Service
We have a fully trained goldsmith on site, and an experienced team of skilled pearl specialists to take care of any repairs you might have. From matching a lost earring, to replacing a pearl on a ring, to rethreading a necklace, we can do it all! Drop us an email to email@example.com or telephone us on 0121 554 3211 with your enquiry and we'll be happy to help.
- Customisation options
We can offer a huge variety of products and options. Our stock online is limited by the fact we can only offer so much choice on 1 website. If you need any further options to a product, like a row of pearls to an exact length or a pearl pendant with a pearl to match a pair of earrings, chances are we can do it. Drop us an email to firstname.lastname@example.org or telephone us on 0121 554 3211 with your enquiry and we'll be happy to help.
- No V.A.T. or Duty on top of the price!
No V.A.T. or Duty on top of the price!
We're a UK registered company with a bricks and mortar business. Be wary of some other websites that are foreign companies – there prices won't include duty at the applicable rate and V.A.T. on top, plus any administration charges normally charged by the importing company. Some firms are trading as .co.uk websites with UK registered addresses, but still shipping from overseas. Be wary of this, as not only can your costs spiral but your right to return goods can be lost.
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